We collect information about you when you are using the Eden Mobility website. This policy ensures that when we collect information from you, we do in a way that does not infringe your right to privacy and that we comply with all data protection laws. For the purpose of the Data Protection Act 1998 and the General Data Protection Regulation (GDPR), the data controller in this instance is Eden Mobility Ltd, 16 – 20 High Street East, Scunthorpe, Lincolnshire, United Kingdom, DN15 6UH which we refer to on this website as “Eden Mobility”, “Eden Mobility Ltd”, “Eden Mobility Limited”, “Eden” or “we”. Our VAT registration number is GB844297892 and our company registration number is 5108932.
What information we store
When you use our website to purchase products or services, or when you contact us using one of our online contact forms, we store this information. This information includes:
- Your name and address/location information
- Knowledge of products you add to basket, purchase or search for on this website
- Your disability/illness information for VAT Exemption
- Your IP address and details of the web browser that you were using
- Information on how you use our website (such as the pages you visited)
We do not store any bank details on our systems.
Where we store our data
All customer data and orders placed on this website are stored securely in servers that are located within a UK data centre.
How we keep your data secure
This website uses a Secure Sockets Layer (SSL) protocol throughout to securely encrypt and transmit the data submitted. We also ensure that the technologies this website uses are up-to-date and that our website is safe from potential security vulnerabilities.
Sharing/disclosure of data
When a purchase or enquiry is made on our website, data may be passed on to external suppliers in order to fulfil the order. All of our external supplier's sign data security agreements to ensure that the data we pass onto them is used solely for the purpose of fulfilling the order that we have passed onto them, nothing more.
We will never give away or sell your data to third-parties.
Controlling personal information we store
You may request details of the personal data that we store about you under the Data Protection Act (1998) and General Data Protection Regulation (GDPR). To do so, send us a message or alternatively write to Eden Mobility Ltd, 16 - 20 High Street East, Scunthorpe, Lincolnshire, United Kingdom, DN15 6UH. You may request changes or the removal of such data at any given time and we will complete your request within 30 days.
We will only send you email marketing material if you opt-in to receive it. Forms around our website will include a tick box that enables you to opt-in to receive email marketing from ourselves. If you do not tick this box, we will not add you to our email marketing list. You can unsubscribe from email marketing by clicking the unsubscribe link at the bottom of any email you've received from ourselves or alternatively, contact us and we'll remove you from the list.
We will not send you email marketing without prior consent.
Links to external websites
List of cookies we collect
The table below lists the cookies we collect and what information they store.
|COOKIE name||COOKIE Description|
|CART||The association with your shopping cart.|
|CATEGORY_INFO||Stores the category info on the page, that allows to display pages more quickly.|
|COMPARE||The items that you have in the Compare Products list.|
|CURRENCY||Your preferred currency|
|CUSTOMER||An encrypted version of your customer id with the store.|
|CUSTOMER_AUTH||An indicator if you are currently logged into the store.|
|CUSTOMER_INFO||An encrypted version of the customer group you belong to.|
|CUSTOMER_SEGMENT_IDS||Stores the Customer Segment ID|
|EXTERNAL_NO_CACHE||A flag, which indicates whether caching is disabled or not.|
|FRONTEND||You sesssion ID on the server.|
|GUEST-VIEW||Allows guests to edit their orders.|
|LAST_CATEGORY||The last category you visited.|
|LAST_PRODUCT||The most recent product you have viewed.|
|NEWMESSAGE||Indicates whether a new message has been received.|
|NO_CACHE||Indicates whether it is allowed to use cache.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history if you have asked the site.|
|POLL||The ID of any polls you have recently voted in.|
|POLLN||Information on what polls you have voted on.|
|RECENTLYCOMPARED||The items that you have recently compared.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|VIEWED_PRODUCT_IDS||The products that you have recently viewed.|
|WISHLIST||An encrypted list of products added to your Wishlist.|
|WISHLIST_CNT||The number of items in your Wishlist.|
|_utma||The first, last, and total number of times that you have visited our website.|
|_utmb||The exact moment that you entered our website.|
|_utmc||The exact moment that you left our website.|
|_utmv||The classification that you fall into as a user of our website.|
|_utmz||The route taken and keywords used for you to get to our website.|
|Tawk_5749700ef633cc8d73017a96||This cookie is necessary for you to engage in conversations with us using the Tawk.to chat service.|
|TawkConnectionTime||This cookie counts the connection time when a chat is initiated.|
|__tawkuuid||This cookie stores a unique ID when using the Tawk.to chat service.|
Changes to this policy
Last updated: 21st April 2018 - 2:18pm